Privacy Policy
Last Updated: September 4, 2025
At Skyvault Technical Solutions, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.skyvaulttechsolutions.com) or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing information, and any details you provide when contacting us or using our services.
- Technical Information: IP address, browser type, operating system, and usage data collected through cookies and analytics tools.
- Service Data: Information necessary to deliver our IT services, such as system logs, configuration details, or support requests.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Communicate with you regarding inquiries, support, or billing.
- Send updates, newsletters, or marketing (only if you have consented).
- Ensure website functionality, security, and compliance.
Sharing of Information
We do not sell your personal information. We may share your information only in the following cases:
- With Service Providers: Trusted third parties who help us deliver our services (e.g., hosting, analytics, or payment processing).
- For Legal Reasons: If required by law or in response to valid legal requests.
- Business Transfers: If we undergo a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
Cookies & Tracking Technologies
We use cookies and similar tools to enhance your browsing experience, analyze website traffic, and improve our services. For more details, see our Cookie Policy.
Data Security
We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access, update, or correct your personal information.
- Request deletion of your information (subject to legal or contractual obligations).
- Withdraw consent for marketing communications.
- Restrict or object to certain data processing activities.
To exercise these rights, please contact us using the details below.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
Children's Privacy
Our services are not directed at individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
6156 Quinpool Road, Halifax, Nova Scotia, B3L 1A3
© 2025 Skyvault Technical Solutions. All rights reserved.
